Delivery Information 

Standard Delivery

Our standard delivery charge for small items such as clocks, lightswitch covers, cushions and lampshades is £2.95, general soft furnishings is £4.95 with heavier items such as duvets, rugs, moses baskets, hanging rails, storage items and play tents £6.95 for each order submitted, irrespective of the number of products ordered. For orders containing furniture, please refer to our furniture delivery charges detailed below. 

Miscellaneous

At present, We only deliver to addresses in mainland United Kingdom, excluding Scottish Highlands and Islands, Isle of Wight and Northern Ireland.

The Estimated Delivery Date for each Product can be found in the Product Description pertaining to each Product. All soft furnishings shall be delivered within 14 days and all furniture items shall be delivered within 6 weeks of the date of acceptance of your order. These and any other times or dates stated on our website for delivery are estimates only; Simply Rooms Limited will make all reasonable effort to deliver goods within the time specified but does not accept liability for any failure to deliver within that time.

If You have ordered more than one Product You should note that Products may be dispatched from multiple locations and may arrive separately. No additional delivery charge shall be incurred by You as a consequence of this.

In the unfortunate event that a Product which You have ordered is out of stock or temporarily unavailable we shall advise of expected delivery date or arrange a full refund.

Please note our carriers deliver between 8 a.m. – 5.30 p.m. Monday to Friday.

Please use a delivery address where there is someone available to sign for your items. Please specify any additional delivery requirements in the ORDER NOTES box when you place your order. Simply Rooms will not be held responsible for any charges that may arise due to non-delivery.

In the event of a Product shown to be temporarily out of stock on our Website, you can request to be notified by email when the Product is back in stock by clicking on the ‘Notify Me’ button displayed against the Product.

Personalised Products will be sent separately as soon as they are ready. Please allow up to 28 days for delivery, however please check the Product details for more specific information.

Furniture

Our delivery charges for furniture Products are as follows:- 

      •   DELIVERY BAND A :    £19.95  -  Small furniture items, e.g. cot top changers.

      •   DELIVERY BAND B :    £24.95  -  Medium furniture items, e.g. bedside units and drawers. 

      •   DELIVERY BAND C :    £29.95  -  Large furniture items, e.g. wardrobes, cots, beds.

Please refer to each Product Description for information on whether furniture items are self-assembly or assembled on delivery.

Furniture Products which do not include installation and assembly shall be delivered to the first room/hallway reached upon entering your premises on the ground floor.

The furniture manufacturers shall call you directly to arrange a delivery date with you. Please ensure you give a landline and a mobile telephone number when submitting your order to allow them to contact you easily. If the delivery team attempts to deliver the furniture to you on the pre-arranged date but are unable to gain entry to the premises due to your failure to be present, you shall incur an additional £60.00 delivery charge for arranging a second attempted delivery.